Booking information
All you need to know about your stay here at the
3 star Hotel DER SAILER
On arrival day your room is available from 2.30 pm. Please vacate your room for cleaning on departure day by 10.00 am.
In the event of late arrival of early departure the full price will be charged. The non-consumption of your booked evening meal during stated meal times cannot be refunded.
Select from buffet breakfast only or half board:
- Sumptuous breakfast buffet: selection of various types of sausage meats & cheeses, jams, cereals, egg dishes, vegetables, large selection of bread & rolls, yoghurts & stewed fruits, juices
- Half board: breakfast buffet, evening menu with starter, soup, choice of main course, plus large, colourful salad buffet with various oils & vinegars, dessert
- Vegetarian dishes
- Weekly specialities: populur spare-ribs, marinated to our secret recipe served with jacket potato-sour cream sauce & BBQ-Sauce
Free Wi-Fi is available throughout the whole hotel (except ski cellar & spa oasis).
Relax in our spa area with bio sauna, Finnish sauna, infra-red sauna cabin, ice fountain and swiss pine relaxation room. Use is free of charge for our guests.
One underground garage parking space is included in each double or multiple-bedded room. According to availability further garage parking spaces can be booked at a charge of € 10,00/day. You'll find free parking in front of the hotel.
All rooms in our hotel are equipped with private safe.
- Children's playroom with toddlers' consoles, table tennis & children's library
- Baby & toddler equipment: cots can be booked, further equipment can be booked in advance free of charge: kettle, bottle warmer, baby monitor & nappy changing mat
- Luggage storage & changing room
- Ski cellar with ski boot dryer
The 3 star Hotel DER SAILER is a non-smoking house. Smokers can enjoy their cigarettes on the balcony or outdoors.
To ensure allergy-suffers enjoy a care-free holiday, we equip our rooms with specials pillows and bedding. Please inform us at time of booking if you are an allergy-sufferers.
We kindly ask for your understanding that pets are not permitted.
Resort tax is not included in the room price (€ 2,00 per person per night).
Our prices for children are valid when sharing a room with parents (or two paying adults) incl. half board per child/night, according to age.
We charge a short stay rate for stays of under 7 nights.
Your booking is confirmed upon payment of a deposit of € 300,00 per room.
- Bank details: Raiffeisenkasse Obertauern
- IBAN: AT92 3506 3000 4207 8105
- BIC: RVSAAT2S063
Remainder of payment up to € 300,00 should be paid in cash (by day before departure at the latest). We accept payment by EC card or credit card for sums of over € 301,00.
Drinks and restaurant bills should be paid to our service staff in cash.
Our general business conditions apply:
- You may cancel up to 3 months prior to arrival free of charge - your deposit will not be refunded.
- For cancellations up to 1 month prior to arrival we charge a cancellation fee of 40 % of booking price.
- For cancellation up to 1 week prior to arrival we charge a cancellation fee of 70 % of booking price.
- If you cancel within the week prior to arrival we charge 90 % of booking price.
- In the event of no-show, late arrival or early departure the full booking price will be charged.
As a rule we can only cancel whole rooms - and not individual beds in booked rooms. In the event of changing your week's booking to a stay of less than 7 nights we will charge our short stay rate.
To avoid cancellation fees (see our general business conditions), we recommend you take out travel insurance. If you wish to take advantage of this service, you can calculate your premium here and book online: European Travel Insurance.
All prices in EURO. Subject to change. Errors & omissions excepted.
